This page explains clearly how your personal data is collected, used, and protected at GCasino. We believe privacy is a fundamental human right.
A quick overview of the core pillars of GCasino's data protection framework.
All data transmissions on GCasino are protected by 256-bit SSL encryption — the same level of security used in banking transactions.
GCasino never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.
What data we collect, why we collect it, and how long we keep it — everything is clearly explained on this page. Nothing is hidden.
You may request the deletion of your stored personal data at any time.
GCasino's systems are regularly audited by independent third-party security experts.
Your data is accessible only to authorized and trained staff — it is not open to everyone.
Applicability: This Privacy Policy applies to the GCasino (gcasino.im) website, mobile app, and all related services. By using GCasino, you agree to the terms of this policy.
GCasino believes that a user's personal data belongs to them. We collect it solely to provide our services — and once that purpose is fulfilled, it is our responsibility to delete it.
This privacy policy has been written with Bangladesh-based users in mind, in clear and accessible language. Rather than dense legal jargon, we have made every effort to present the information in a way that anyone can easily understand.
GCasino follows international data protection standards (GDPR-inspired practices) and treats user privacy as its highest priority.
Core Commitments: GCasino never sells your data, uses it for marketing without your consent, or collects information beyond what is necessary.
GCasino only collects information that is necessary to provide services, ensure security, and meet legal obligations. Data falls into three categories:
| Data Type | What's Included | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account verification and support |
| Financial Information | BKash/Nagad number, transaction history | For payment processing and fraud prevention |
| Technical Information | IP address, device information, browser type | For security and platform improvement |
| Gaming Information | Betting history, game preferences, session duration | For responsible gaming monitoring |
Additional information beyond what is provided at registration is only requested during KYC verification. GCasino never asks for unnecessary personal details.
GCasino uses your information for the following purposes:
Important: GCasino never sells or shares your data with third parties for marketing purposes.
GCasino protects your data with a multi-layered security framework that meets the same standards used by banks and financial institutions:
Please keep in mind, however, that no one can guarantee 100% security on the internet. Make sure your password is strong and never share it with anyone.
The GCasino website and app use cookies — small data files stored in your browser. We use the following types of cookies:
Cookies can be disabled through your browser settings, though doing so may cause some features to not work properly.
GCasino does not use advertising cookies or third-party tracking pixels.
GCasino does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Login and session logs | 90 days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Preference |
| Cookies | 1 year from the end of the session | Remembering Preferences |
Once the retention period has passed, data is securely deleted or anonymized so that individuals can no longer be identified.
As a GCasino user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@gcasino.im:
The right to know what personal data GCasino holds about you.
The right to request correction of any inaccurate information.
The right to request deletion of your data where applicable.
Request to stop the use of your data for specific purposes.
The right to receive a copy of your personal data.
The right to opt out of marketing emails at any time.
GCasino will respond within 30 days of receiving your request. Certain data may need to be retained until legal obligations no longer require it.
GCasino's services are intended exclusively for users aged 18 and above. We do not knowingly collect any data from individuals under the age of 18.
For Parents and Guardians: If your child has accidentally created an account on GCasino, please contact us immediately at support@gcasino.im. We will promptly close the account and delete all associated data.
GCasino reserves the right to update this privacy policy at any time. For significant changes:
Continued use of GCasino after any changes takes effect will be considered acceptance of the updated policy.
For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact us:
To learn more, visit our Terms & Conditions and Responsible Gaming page as well.
Frequently asked questions about promotions and bonuses.
GCasino is committed to protecting your privacy. Register now and step into a world of 3,200+ games — completely safe and secure.